Yes, a valid Indian mobile number and email address, both are required to create an account on Googly. These will be used to verify your identity and send important notifications and updates while using Googly.

Your account will be linked to your email address and the valid Indian mobile number that you have shared at the time of registration. You will not be allowed to create multiple accounts using the same details.

No, you cannot reset your game play statistics.

Transactions history can be viewed by clicking on 'My Wallet' button and then clicking on the 'Transaction history' tab.

Player statistics can be viewed by clicking on the "My Account" button and then selecting the 'Tournaments' or the 'Matches' tab.

Teams can be managed within the "My Account" section by clicking on the 'Teams' tab. You are allowed to manage an existing team, create a new one or even check for team invite requests you have got to join a team from here.

Bookmarked content is listed within the "My Account" section under 'Bookmarks' tab. Users can view articles and videos that they have previously bookmarked and can share it with their friends from their too.

You can refer a friend by sharing your unique referral code that's shown under the 'Referrals' tab under "My Accounts" page.

GoTokins are awarded every time your friends use your referral code to subscribe to the platform. The GoTokins rewarded are based on the subscription pack your friend opts for, or any promotional offer run by Googly at that time. You can check your referral history by clicking on "My Accounts" and then clicking on the 'Referral' tab.

The information you provide during the registration process is only used for your login, send you OTPs for transactions you make on the platform, keeping you updated on tournaments and sharing invoices for your purchases across the platform. Please read the ‘Privacy Policy’ and the 'Terms and Conditions that govern the usage of the platform carefully before registering on the platform.

Googly only allows one account per mobile number. You can login to your Googly account using the mobile number you'd used at the time of registration. In case you have forgotten your password, click on 'forgot your password?’ to receive an OTP on your email ID/phone number. If you do not receive an OTP, please contact Googly Support at contact@googly.media or call +91 XXXXXXXXXX for assistance.

In case you have forgotten your account password, click on 'forgot your password?' to receive an OTP on your email or mobile number. If you do not receive the OTP, please contact Googly Support at contact@googly.media or call +91 XXXXXXXXXX for assistance.

In the event of any misconduct or inappropriate behaviour, your account can be blocked basis the final decision taken by Googly Admin.

Our tech team is working day and night to keep the platform 100% hack-free to ensure your identity and your money is always safe and secure. However, if such an event still arises or you are made aware of any suspicious activity, kindly contact Googly Support at contact@googly.media or phone us at +91 XXXXXXXXXX for immediate assistance.

You can use your GoTokins to buy a subscription pack, renew subscription, purchase items from the ‘Shop’ like in-game vouchers, direct top-ups, or any other transaction within Googly like participating in a tournament etc.

GoPoints are reward points that you earn every time you do a wallet reload. If you’re still mapping your opponent’s skillset, then how about having a match using GoPoints?

Note: Every time you reload your wallet, 10% of the total GoTokins get transferred to your Googly Wallet as GoPoints.

For example: If you reload your wallet with Rs.100, you get 10,000 GoTokins. For this transaction, you’ll also earn 10% of GoTokins as GoPoints. So,
total GoPoints earned for the wallet reload = 1000.

Currently your GoPoints are reward points that you can use to play a reward points-only tournament with your friends. Please stay tuned for more updates from our side.

No, your GoTokins and GoPoints are always secure with us. They do not expire.

Sorry, your GoTokins/GoPoints are currently non-transferrable to any other account.

Your GoTokins are always secure with us. However, if you do not login to your account post the expiration of the chosen subscription pack, you will lose out on all the benefits that come along with your selected subscription pack.

For a full list of current games that have a tournament functionality, check out the “E-Sports” section on the platform. New games are being added to Googly all the time. Should you have any game title you wish to see on our platform, please write to us at contact@googly.media.

Yes, every tournament has a unique link that you can share with your friends by clicking on the share icon.

You can include a tournament description at the time of creating a tournament. You can add information about the tournament organiser, match-play rules and all other relevant information for players, sponsors and fans.

Tournament creator and its participants are required to abide to the tournament rules at any given time. The user-defined rules have to be in accordance with the platform rules which are governed by the 'Privacy Policy' and the 'Terms & Conditions' hosted on the website.

While creating a new tournament, you can set the total prize pool for the tournament winners, including assigning prize money to different placements.

There is no special permission required to create your own tournaments on Googly. You need to be a registered user with a valid "All Access" subscription pack to create your own tournaments. Your tournament will get published once the Googly admin has approved it.

To create effective tournaments ensure you key in all relevant details during the tournament creation process.
Players are attracted to tournaments with a legible tournament name, tournament thumbnail, correct date & time, clear description, and rules. Prize money for the tournament is a strong incentive to drive participation.

While creating a new tournament, select "Advanced Tournament" as your tournament type, and then click on ‘From Organiser’ to begin your tournament setup. Once you've put the requisite details, you can proceed with uploading sponsor details such as sponsor name, logo, website, and App Store/PlayStore links.

The tournament starts at the scheduled date and time selected at the time of tournament creation. Once the tournament has started, you are only allowed to update scores.

Should you require any form of assistance during a tournament, drop in a message on our Discord server and our team will try and assist you as early as possible.

You can also drop in an email at tournaments@googly.media or call +91 XXXXXXXXXX for assistance.

Basis your valid subscription pack, you can join a tournament on GoPlay or E-Sports sections by simply clicking on 'Join Tournament' tab.

If you're not registered to Googly or are not subscribed to, you'll need to subscribe to the platform before you can join a tournament

If you wish to dispute a score, please reach out to the Googly admin within 15 minutes of the tournament getting over at tournaments@googly.media. Post the due diligence, the admin will publish the scores and disburse the prize money/reward points to the winner(s) Googly Wallet. In case no dispute is raised within 15 minutes, the tournament is assumed as fair play.

The data collected for the leaderboard includes the usernames of the players, tournaments played, ranking, trophies, and scores.

Points are allocated depending on the size of the tournament, and the prize pool.

In case of an E-Sports tournament, regardless of the device the tournaments are played on – PC/Mobile or a gaming console - the results need to be uploaded on to Googly by the admin/individual registered users of the platform. For casual games’ tournaments where the games are played on Googly itself, the results are auto-fetched.

You can contact the event organiser using Discussion tab inside the tournament page or contact Googly Support at tournaments@googly.media or ring us at +91 XXXXXXXXXX for assistance.

Once you register on Googly, your Googly Wallet is automatically created. The prize money will be transferred to your Wallet by default.

In case of no dispute being raised by the tournament participants or admin, Googly will disburse the prize money as per the rankings to all the winners’ Googly Wallets within 1 hour.

Your GoTokins’ reload may take up to 48 hours to reflect in your account. If the reload is not reflecting in your account within this time period, kindly contact Googly Support at contact@googly.media or call +91 XXXXXXXXXX.

You get 100 GoTokins for every rupee you top-up your Googly Wallet with. If you have topped-up your wallet, but the wallet GoTokins don’t tally with your reload amount, please wait for 48 hours. If the amount doesn’t get reflected within 48 hours, please write to Googly Support at contact@googly.media or ring us at +91 XXXXXXXXXX.

You can view your GoTokins reload history by clicking the ‘My Wallet’ button available in the dropdown menu beside your profile, then click on the 'Transaction History' tab.

You can cashout your GoTokins via the cashout functionality available on the platform. Click on the “My Wallet” button available in the dropdown menu beside your profile on the homepage, and then click on ‘Cashout’. This feature is only functional for accounts that have a valid and verified PAN card linked to them. For every 100 GoTokins, you get INR 1.

The cashout money, by default, gets transferred to your UPI account connected to your Googly Wallet.

No, currently we do not charge any fee at the time of cashout. The amount of GoTokins you withdraw as cash get deducted from the total number of GoTokins in your account. Conversion of GoTokins to cash is 100 GoTokins = INR 1.

The cashout amount may take up to 48 hours to reflect in your account. If it doesn’t reflect in your account within this time period, kindly write to us at contact@googly.media or ring us at +91 XXXXXXXXXX for assistance.

If you face any issues while cashing out, please try again. If you’re still unable to cashout, kindly write to us at contact@googly.media or ring us at +91 XXXXXXXXXX.

There is no minimum balance you need to maintain in your Googly Wallet to perform a cashout. You can do a complete cashout whenever you want.

The Googly Shop offers a wide range of game vouchers and direct top-ups. Be sure to check-out the “Shop” section regularly to avail special offers for your favourite games’ assets.

If you’re looking at doing a direct top-up for any of your game accounts, click on “Shop” at the header and then select ‘Direct Top-up’ to proceed. Once you have keyed-in the in-game ID, select the top-up amount, put in the email ID you want to send the notification to, and hit ‘Confirm Purchase’. Voila! You’re all set to go!

For all the amazing vouchers, check out the “Shop” section on Googly. You can buy a voucher from the shop by simply selecting the voucher item you want to buy. The voucher(s) will be sent to the email ID you’d keyed-in at the time of making the purchase. You should receive the game voucher(s) on email within 24 hours of purchase. Once you receive the same, please enter the voucher code in your game app to top-up your account.

Kindly check your transaction details and ensure you have entered the correct Game ID for direct top-ups and the correct email address for game vouchers.

Please check if you have sufficient GoTokins balance to purchase an item from the Googly “Shop”. If your balance falls below the amount of the game asset’s payable amount, you are required to reload your GoTokins before making the purchase.

You can top-up your friend’s in-game account by clicking the ‘Direct Top-Up’ tab inside the “Shop” section and selecting the game you want to do a top-up for. Now simply key-in your friend’s in-game user ID/Zone ID (if applicable), select the pack you want to purchase and hit the ‘Confirm Purchase’ button. The GoTokins against the purchase will be deducted from your account.

Sorry, all digital products and game top-ups made using GoTokins within Googly are non- refundable/non-exchangeable and cannot be converted to cash.

You can view your purchase/latest transactions history by clicking on the ‘Transactions History’ tab under the “My Wallet” section.

In case you haven’t received your voucher code, please check the email ID you’d keyed-in at the time of making the purchase. You can do the same by clicking on ‘Transactions History” tab under “My Wallet” and then clicking on the ‘Vouchers’ tab to view the details on the voucher you have bought.

You should receive your voucher code in your registered email ID within 24 hours of your purchase. However, if you do not receive your voucher code, please contact Googly Support at contact@googly.media or ring us at +91 XXXXXXXXXX for assistance.

If you did not initiate a transaction, kindly contact Googly Support at contact@googly.media or ring us at +91 XXXXXXXXXX for assistance immediately.

It may take up to 24 hours for the tax invoice/transaction summary to be sent to your registered email ID. Please contact Googly Support at contact@googly.media or ring us at +91 XXXXXXXXXX for assistance in case you do not receive your invoice/transaction summary within 24 hours of your purchase.

You can post your status update on the platform by clicking and typing on the text field that says, “What’s got you fired up today?”.

Yes, you can attach an image/video, a GIF or a link along with your status update.

Yes, you can react and comment on other people’s posts.

Yes, you can do that and much more by clicking on the three dots next to the user’s post. You have the option to share the post to your feed, share the post via Facebook/Twitter, report the post if you find it inappropriate or just block that user.

You can flag inappropriate post by using the ‘Report Post’ functionality available by clicking the 3 dots in front of each post.

The livestream feature is currently not enabled on our platform. Stay tuned for more updates.

Currently, only Googly authorized ‘authors’ or ‘influencers’ can upload content on Googly. If you would like to become a part of this community, please write to us at social@googly.media.